How to cancel a Cash App payment or request a refund

January 2024 · 3 minute read

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Cash App payments are sent instantly to the recipient, but it's not entirely impossible for a payment to be canceled.

Reasons for canceling a payment on Cash App could vary from sending money to the wrong person to putting the wrong amount of money into a payment request. 

In either case, if you wish to cancel a Cash App payment you may be able to do so before the payment is issued to the recipient.

Here's how to do it. 

How to cancel a Cash App payment if the option is available

1. Unlock your iPhone, iPad, or Android device and launch the Cash App

2. On the Cash App home screen, locate and then tap on the Activity tab, which will allow you to view all of your Cash App transactions. 

Tap the Activity tab to view payments sent and received on the app. Taylor Lyles/Business Insider

3. Once you are in the Activity tab, locate the payment that you are looking to cancel. 

4. Once you identify the payment that you wish to cancel, tap on the payment and a menu with the payment details will pop up. 

5. Tap on the "..." located in the top-right corner of the screen. 

Tap "..." to pull up some additional options. Taylor Lyles/Business Insider

6. If there, select "Cancel a Payment" and press "OK" to cancel the transaction.

Select "Cancel a Payment" to cancel the Cash App payment. Taylor Lyles/Business Insider

If an option to cancel your payment is not available, you'll have to submit a request for refund to your payment.

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Taylor Lyles is a freelance writer for Business Insider. Read more Read less

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